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Neck Traction & Massage Pillow: Ergonomic Cervical Spine Relief & Travel Companion

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Product Description

Discover Ultimate Neck Comfort & Relief

Introducing an innovative solution to chronic neck pains, uncomfortable sleeps, and cervical discomfort. Whether you’re at home, in the office, or on the move, our Neck Traction & Massage Pillow promises to be your perfect companion, ensuring that every moment is accompanied by relaxation and relief.

Features & Specifications:

  • Ergonomic Design: Perfectly fits the unique curves of your head, shoulders, and neck.
  • Supportive Memory Core: Air cotton memory that rebounds in 5 seconds, ensuring head support without undue pressure.
  • 3-Level Heating & Vibration: Choose your ideal warmth and massage intensity with adjustable settings.
  • Easy USB Charging: Comes with a USB charging cable for convenience.
  • Materials: Crafted with soft cotton and durable ABS.
  • Size & Weight: Measures 415*118*229mm and weighs a mere 500g, making it travel-friendly.

Benefits to Enhance Your Wellbeing:

This unique pillow is not just about physical support but revitalizing your well-being. Here are some benefits:

  • Pain Relief: Alleviates shoulder and neck pain, ensuring you wake up refreshed every morning.
  • Improved Sleep: Its design helps enhance your sleep quality by providing optimum support.
  • Circulation Boost: With its heat and massage functions, it aids in promoting blood circulation and reducing muscle fatigue.
  • Portable Relaxation: Its lightweight design makes it your ideal travel companion, ensuring you have a relaxation tool wherever you go.

Experience the Difference

Why settle for ordinary when you can experience extraordinary? The unique combination of neck traction, heat, and vibration massage makes this product stand out from the rest. Best used after a tiring day, during long travels, or whenever you need to destress, this pillow guarantees relief and relaxation at your fingertips.

Ready to Elevate Your Comfort?

Don’t let discomfort hold you back. Give your neck the pampering it deserves. Order your Neck Traction & Massage Pillow today and step into a world of unmatched comfort and relaxation!

Shipping & Delivery

SHIPPING

We are proud to offer international shipping services that operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.


What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you, and you may get custom fees when they arrive in your country.


How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 5-20 Business days
Canada, Europe 5-20 Business days
Australia, New Zealand 5-20 Business days
Central & South America 5-25 Business days
Asia 5-20 Business days
Africa 5-25 Business days
*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

You will receive an email once your order ships containing your tracking information. If you haven’t received tracking info within 5 days, don't hesitate to contact us.


My tracking says, “No information available at the moment.”

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, don't hesitate to contact us.


Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.


If you have any other questions, don't hesitate to contact us; we will do our best to help you.


RETURNS

Order cancellation

All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.


Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
  • If you received the wrong item, you can request a refund or a reshipment.
  • If you do not want the product you’ve received, you may request a refund, but you must return the item at your expense, and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e., providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of distinctexpectations.com (i.e., not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of distinctexpectations.com.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 14 days.

Exchanges

If, for any reason, you would like to exchange your product, perhaps for a different size of clothing, you must contact us first, and we will guide you through the steps.

Please do not return your purchase to us unless we authorize you to do so.

Refunds & Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of distinctexpectations.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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