SHIPPING
We are proud to offer international shipping services that operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you, and you may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
You will receive an email once your order ships containing your tracking information. If you haven’t received tracking info within 5 days, don't hesitate to contact us.
My tracking says, “No information available at the moment.”
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, don't hesitate to contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, don't hesitate to contact us; we will do our best to help you.
RETURNS
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or a reshipment.
- If you do not want the product you’ve received, you may request a refund, but you must return the item at your expense, and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e., providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of distinctexpectations.com (i.e., not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of distinctexpectations.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 14 days.
Exchanges
If, for any reason, you would like to exchange your product, perhaps for a different size of clothing, you must contact us first, and we will guide you through the steps.
Please do not return your purchase to us unless we authorize you to do so.
As a parent always on the lookout for educational and engaging toys for my children, this robot has been a revelation. The assembly process was a fantastic learning experience in itself, teaching valuable lessons in following instructions, understanding mechanical and electronic components, and the satisfaction of building something from scratch. The Omni-directional Mecanum Wheels were an instant hit, providing a unique movement experience that fascinated the kids and sparked numerous questions about mechanics and engineering. The 5DOF Robotic Arm added another layer of educational value, offering a hands-on introduction to robotics and the complexities of movement and control. The HD Camera has been great for creative play, allowing the kids to explore their environment from a new perspective and even dabble in some basic surveillance concepts. The ease of connectivity through Wi-Fi and Ethernet has meant that we can control and interact with the robot from various devices, making it a versatile addition to our home tech ecosystem. The Raspberry Pi compatibility is a feature we're particularly excited about as the kids grow and their interests in programming and robotics deepen. This robot is not just a toy; it's a comprehensive learning tool that has provided hours of fun and education for the whole family.
This robot has become an indispensable part of my hobbyist toolkit. From the moment I began assembling it, I was struck by the thoughtful design and the quality of the components. The Omni-directional Mecanum Wheels allow for fluid, precise movement in any direction, making it perfect for navigating complex environments. The 5DOF Robotic Arm has become my favorite feature, with its ability to perform detailed tasks and mimic intricate movements. Connectivity was a breeze, with both Wi-Fi and Ethernet options providing stable and reliable links to my devices. The Raspberry Pi compatibility has opened up a new world of possibilities, allowing me to customize and program the robot to suit my specific needs and interests. This feature alone has provided countless hours of learning and experimentation, making this robot an invaluable asset for anyone interested in diving deeper into the worlds of robotics and programming.
When I first got my hands on this robot, I was intrigued by the potential it presented. The Omni-directional Mecanum Wheels were the first feature that caught my attention. The way this robot glides effortlessly in any direction is nothing short of engineering marvel. Each wheel operates independently, allowing for precise movements and complex maneuvers that are fascinating to observe and even more delightful to command. The 5DOF Robotic Arm is another standout feature, offering a level of dexterity and precision that I hadn't anticipated in a consumer-grade robot. Whether picking up objects, manipulating tools, or performing tasks, the arm moves with a smoothness and accuracy that mimics a human touch. From coding and programming to robotics and AI, this robot serves as an engaging platform for learners of all ages to explore and grow their skills. The combination of advanced features, robust build quality, and educational value makes it a standout product in the world of educational robotics.
Fun for kids and adults alike
For anyone looking for a fun and engaging way to dive into robotics, this is it. The endless customization options mean the fun never stops.
I'm amazed by the versatility and precision of the 5DOF Robotic Arm. The camera adds an immersive dimension to the experience. Great educational tool with minor connectivity quirks.
As a technology enthusiast and educator, I've found this robot to be an invaluable teaching aid and personal project. The Raspberry Pi compatibility is the cherry on top, allowing for endless customization and learning opportunities. This robot has not only been a tool for teaching but also a constant source of inspiration and curiosity, pushing both my students and myself to explore the ever-evolving field of robotics.
A STEM gem! 🌟
Creative and engaging, it really sparks the imagination.
Great for Raspberry Pi fans.
The robotic arm is incredibly precise, making it a joy to operate. I did find, though, that the arm's range of motion could be wider for certain tasks. Still, it's an excellent tool for learning and play.
The hands-on experience with AI and robotics this offers is unparalleled. It's one thing to read about these technologies, but another to actually interact with them.
Customization options are vast, offering lots of project potential.
Perfect for tech-savvy kids and adults! 👨👩👧👦💡
I've been using this in my classroom, and it's been a hit with the students. The combination of the Omni-directional Mecanum Wheels and the 5DOF Robotic Arm provides a tangible way to understand complex engineering concepts. It's been an invaluable resource for encouraging interest in STEM fields.
The robot offers an incredible hands-on learning experience, particularly with its advanced Mecanum Wheels and versatile arm. Overall, a great educational investment with room for improvement in the camera department.
This robot has been a delightful project, from assembly to operation. The Mecanum Wheels and robotic arm perform wonderfully. However, the Wi-Fi connectivity can be temperamental, requiring occasional resets.
This has been an incredible addition to my STEM learning toolkit. The programming skills I've honed while tinkering with it are invaluable.
This was a Christmas gift for my son, and it's lived up to every expectation. It's exactly as described and has provided hours of fun.
Encourages so much creativity😍
Love the creativity this robot allows, especially with Raspberry Pi compatibility. However, some parts feel a bit fragile, so handling it with extra care is necessary. Overall, a fantastic educational tool.
As someone who's always been fascinated by technology but never really dove into the world of robotics, this product has been a revelation. The Raspberry Pi compatibility means that as my skills and confidence grow, this robot can grow with me, offering more advanced projects and learning opportunities. It's not just a hobby; it's an educational journey that I'm excited to continue.
Was surprised by the size and durability of this product. It's been easy for my kids to control and has sparked their interest in technology.
I love the problem-solving aspect. It's not just about following instructions; it's about thinking creatively and making something unique.
Watching through the HD camera is like being a spy! 🕵️♀️
Endless customization is a plus.
The precision of the robotic arm and the fluidity of movement are standout features. It's been a valuable addition to my STEM tools, though I wish the software interface was a bit more user-friendly for beginners.
HD Camera adds a fantastic dimension. Overall, very impressive.🌟
I purchased this as a gift for a family member, and it's been wonderful to see their fascination with it grow. The Omni-directional wheels provide a smooth and engaging way to learn about mechanics. The ease of connectivity and the Raspberry Pi compatibility mean that it's not just a toy, but a gateway to a lifelong journey of discovery and innovation in technology.
Connecting it was hassle-free.
The robotic arm is like having a mini helper at home
I bought this for my child, hoping to provide a fun and educational experience, and it has delivered in spades. The assembly process was a great bonding activity, and watching the robot come to life with its Omni-directional wheels and versatile robotic arm was nothing short of magical. The camera adds a whole new dimension of interaction, and the ease of connectivity means we can control it together from our devices. It's not just a toy; it's a gateway to learning about AI, robotics, and programming in a hands-on, engaging way. Seeing my child's creativity and problem-solving skills grow as they play and learn with this has been incredibly rewarding.
The setup was straightforward, and the smooth movement thanks to the wheels is impressive. The Robotic Arm adds a great interactive element. However, I did encounter some occasional connectivity issues. A more stable connection would make this perfect.
Got this for my child and it's been a hit. Not only is it educational, but it's also durable enough to withstand some enthusiastic play.
As a student, this has been a fantastic tool for learning. The 5DOF Robotic Arm is incredibly precise, making it perfect for detailed projects. Plus, it's just fun to play with!
Durable and kid-approved! 👦👍
A hit with both kids and adults, highly entertaining.
It's not just a toy, it's a creative journey🛠️
This product has exceeded all my expectations. Not only is it a blast to build and customize, but the educational value is off the charts. The Omni-directional wheels provide a fascinating lesson in physics and engineering, while the 5DOF Robotic Arm is a masterclass in precision and control. The camera and connectivity features have introduced me to new concepts in AI and computer networking. And with the Raspberry Pi integration, I've been able to apply and expand my coding skills in ways I hadn't imagined. It's been an invaluable tool for STEM learning and has sparked a deeper interest in robotics and programming.
I'm thoroughly impressed with the robot's design and functionality, especially the mecanum wheels for smooth movement. The HD Camera is a neat feature, though I've experienced some lag. A great educational tool with a few areas for improvement.
Love how it zips around with those cool wheels!
Perfect for sparking that STEM interest in kids✨
This robot's Omni-directional Mecanum Wheels are a game-changer, providing unparalleled mobility that's a joy to watch. The 5DOF Robotic Arm is impressively precise, adding a level of sophistication to its operations. The HD Camera is a fun addition, though I wish it had better low-light performance. Overall, a fantastic tool for learning and entertainment.
Even as an adult, this has been a fascinating project. The manual reminds me of advanced Lego sets, but with the added thrill of bringing my creation to life.
Sturdy, reliable, and a hit with the whole family.❤️
This has been a fantastic tool for my own personal development in robotics and programming. The hands-on experience with the Omni-directional Mecanum Wheels, the 5DOF Robotic Arm, and the HD Camera has been incredibly educational. The ease of connectivity and the ability to integrate with Raspberry Pi have allowed me to expand my skills in a real-world application, making learning both fun and practical.
Really enjoying the HD Camera and the first-person view it offers. The connectivity is generally good, though I've experienced occasional hiccups with the Wi-Fi. A more stable connection would elevate this to a perfect score.
Controlling it is a breeze
Raspberry Pi compatibility opens up endless learning opportunities.
The versatility of this product is a hit with my grandsons. They've been incredibly creative with it, which is wonderful to see.
Building and controlling this robot has been a fantastic experience, especially with its smooth 360° movement. The HD Camera provides a cool perspective, though its range could be broader. A solid choice for hobbyists and learners, despite minor limitations.
Perfect for introducing complex STEM concepts in a fun way.
The movements are so smooth! 💃
From the moment I started assembling this, I knew it was going to be special. The Omni-directional Mecanum Wheels allow for such fluid movement in any direction, which is mesmerizing to watch. The 5DOF Robotic Arm has such a range of motion and precision, it feels like the possibilities are endless in what it can do. The HD Camera adds an immersive element that's just incredible, especially for AI-driven tasks. I've been able to connect it easily to my network via Wi-Fi and Ethernet, and the Raspberry Pi compatibility means I can keep expanding its capabilities. For anyone passionate about robotics, AI, or just looking for a challenging and rewarding hobby, this is a dream come true.
A fantastic educational robot with impressive Mecanum Wheels and a highly versatile arm. The camera and connectivity add a lot of possibilities, though I encountered some minor glitches with the app. Great for budding engineers with a little patience.
Easy connectivity, great for tech enthusiasts of all levels.
Makes STEM concepts engaging.
This robot has been a hit with my kids, offering both fun and educational value. The assembly was engaging, and the Omni-directional wheels make it move like magic. I'd appreciate longer battery life for extended play sessions.
It's incredibly rewarding once you get the hang of it, but some additional learning resources would be helpful.
As a hobbyist, this has been one of my most rewarding projects. The precision of the Mecanum Wheels combined with the versatility of the robotic arm and the clarity of the HD Camera has made every session with it a learning experience. The Wi-Fi and Ethernet capabilities ensure that I'm never limited by connectivity issues, and the Raspberry Pi compatibility means that the sky's the limit when it comes to customization.
Raspberry Pi compatibility = endless fun and learning
My grandson was thrilled to receive this. He's a Lego enthusiast, and the fact that he could build this and then watch it move was a game-changer.
My son hasn't put this down since he got it. The simple controls are perfect for younger children, and it's been wonderful to see him so engaged.