SHIPPING
We are proud to offer international shipping services that operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you, and you may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
You will receive an email once your order ships containing your tracking information. If you haven’t received tracking info within 5 days, don't hesitate to contact us.
My tracking says, “No information available at the moment.”
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, don't hesitate to contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, don't hesitate to contact us; we will do our best to help you.
RETURNS
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or a reshipment.
- If you do not want the product you’ve received, you may request a refund, but you must return the item at your expense, and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e., providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of distinctexpectations.com (i.e., not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of distinctexpectations.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 14 days.
Exchanges
If, for any reason, you would like to exchange your product, perhaps for a different size of clothing, you must contact us first, and we will guide you through the steps.
Please do not return your purchase to us unless we authorize you to do so.
During our summer trip to Italy and Ireland, I used to carry a lot of wrinkle releaser spray and spent a considerable amount of time laying out clothes and spraying them. This steamer is incredibly lightweight, heats up rapidly, and, with just one or maybe two passes, effortlessly removes wrinkles. Whether it was jeans, linens, or cotton, this compact steamer heated up in a minute or so and smoothed out wrinkles, no matter the climate. I absolutely adore this device and won't travel without it!
The product arrived swiftly, matches the picture and description, and is in excellent condition. It was well-packaged. I'm pleased with it. I highly recommend this item.
I initially thought I was ordering a steamer, but after reading the instructions and realizing it was an iron, I decided to give it a try. While it didn't heat up as much as my regular iron, it still worked well and was lightweight and compact, making it suitable for travel.
It's exactly as described, heats up effectively, and has a spray button. Additionally, it's straightforward and portable, making it convenient for travel. 👌
I adore it! It effortlessly eliminates wrinkles, features a water tank, and releases steam in a convenient manner. Extremely practical and ideal for business trips.
I've already tested the iron, and I don't typically enjoy ironing, but this one doesn't get too hot, making it comfortable to use. It's also compact and convenient to carry.
When I saw this little iron, I thought it would be perfect for my silk shirts. It's remarkably lightweight.
I appreciate it! Thank you for sending my order ahead of schedule.
This is a compact, standard iron that performs well for its price. The steam function is effective.
I haven't had the opportunity to test this product yet, but it appears to match the description. I'll find out if it performs as expected.
I appreciated that it arrived earlier than expected. I tried using it, and on a scale of 0 to 100, I'd give it a 95 because it takes a bit of time to heat up. I also mistakenly ordered the European cable, but I have an adapter, so it works perfectly. I absolutely love it.
It's good, albeit small, so you need to take your time when ironing, making it a bit slower.
It does a decent job for such a small iron, particularly with less wrinkled clothes. However, if you have heavily wrinkled items, it might take a bit longer to get the job done right.
This small tool is super cute, easy to use, and has a stylish design! It's perfect for quickly smoothing out a shirt's collar and cuffs in the morning.
Its versatility and light weight make it much more convenient to use than larger irons, especially for travel. It's a great travel-sized option.
It's cute, though I haven't had a chance to try it yet. However, the cord is a bit short.
Ideal for ironing small items. There's a note inside about the water, explaining that it's residual steam to ensure that the device is functioning correctly before shipping.
It's slightly smaller than what was shown on the website, but it's still acceptable.
I was eager to use it for ironing my medical caps and small items.
It's a small-sized iron without temperature adjustment options, but I wanted something simple, so it's suitable for me. I hope it has good durability.
It closely resembles the image and doesn't become excessively hot.
It's a fantastic travel companion. I sent it with my son to college, and it worked wonderfully for him.
I loved this product! It's perfect for both travel and home use when you need to quickly dewrinkle clothes without the hassle of using a traditional iron. It's lightweight, user-friendly, and highly portable. I highly recommend it!
I loved how lightweight it is, making it ideal for travel. It worked well for me, and I recommend it for both traveling and vacations.
When you're in a rush, it's great for quick ironing.
It's easy to use and a great size for travel, fitting nicely in a suitcase. It would be even better if it came with a travel case. It may not completely eliminate wrinkles due to limited heating.
Honestly, the pictures didn't make it clear that it needed to be plugged in with an electric cord, which was a bit disappointing. However, considering the price, I decided to keep it because it's handy.
It works, but the process takes a while.
It's perfect for me since I dislike clutter and live in a tiny home. I didn't want to deal with a bulky iron and ironing board, so this compact option works amazingly well.
I bought this for my mom, and she told me she's using it to iron her wigs. It seems to work for her unique needs.
This iron is amazing. It's small and perfect for my travels.
Firstly, I adore its cuteness. It comes with a small cup for easy filling, and the cord is sturdy and durable. The size is perfect for my travel needs. It works well on thinner fabrics, though I haven't tested it on thicker materials yet.
It's incredibly convenient for those on the go, and it's not bulky, making it easy to pack.
This iron is fantastic. I love its appearance, and it's excellent for travel when necessary. I primarily purchased it for Cricut projects, and it has performed admirably so far. I haven't experienced any issues with leaking. The size is ideal for my needs, but I do wish it had a temperature control feature.
It's like having a professional iron in the palm of your hand. I can take it anywhere, and it effortlessly removes wrinkles. I enjoy using it at home as well; it's become my preferred tool for keeping my clothes looking crisp and stylish.
It's easy to use and worked perfectly!
It arrived very quickly and is easy to use (I mean, it's an iron). It's straightforward and heats up quickly.
We're heading on vacation, and I'm really excited to finally have a small iron to smooth out those wrinkles. It's of excellent quality and lightweight.
I've never owned an iron before, and this one was absolutely perfect for me. It's compact but functions just like a full-size iron. I love that I can take it on the go, and it's incredibly user-friendly.
This little mini travel iron is amazing! It's compact and takes up very little space. In fact, I think it's even better than my regular everyday iron. It's incredibly easy to use and functions flawlessly. I would recommend this over ANY iron.
This is one of those products you didn't realize you needed until you had it! Incredibly handy and works like a charm!
This is the most adorable little travel iron ever! I bought it because I dislike using hotel irons; I've had an item ruined before due to an unclean iron. This iron works quickly and even comes with a cute little cup for easy water filling. The color is a bonus for me—absolutely love it!
Loved the color and found it easy to use.
It's good, but the cable is quite short. I needed to use an extension cable to use it on my clothes.
I've tried it, and it works very well. Obviously, it's not like a traditional iron, but it performs its function perfectly. It's compact and doesn't take up much space, making it ideal for travel.
It arrived quickly, and I initially thought it was cordless, but it turned out not to be. It's small, a little smaller than my hand, making it perfect for travel. Everything works as expected, and it's as convenient as a toy.
This small iron is fantastic! It works well, looks beautiful, and is comfortable to use. The handle rotates, it heats up quickly, and steam is produced. It's extremely convenient for travel. I'm very satisfied with my purchase.
While it's not exactly a steam iron and primarily sprays water, it's not as powerful as it may seem in the video. However, considering its size, it still does a decent job, making it a good choice for traveling. I'm inclined to recommend this item.
The iron heats up effectively and performs its function. The only difference is that it sprays water instead of producing steam to assist in removing wrinkles.
It works okay for ironing in your hotel when traveling. It may not get very hot, but it gets the job done.
This is an excellent product, just as shown in the photo. It's beautiful, works well, and even includes a compartment for water with a mini jug that you can use by pressing the button on top.
I initially thought it might be of lower quality, but it pleasantly surprised me. It's perfect for specific occasions.
Thank you! This is an excellent small iron that heats up slightly less than usual, which likely reduces the risk of burning anything. I like it!
Wow, what a charming little device! It came in a box, is genuinely compact, has a good finish, a non-plastic cord, and a rotatable handle for convenient storage. The plug is as ordered, not a makeshift adapter. A fantastic mini iron!
Hello, the product arrived well ahead of the scheduled delivery date. Thank you. I'm very satisfied with the product and highly recommend it. It's very useful, not bulky, and highly effective.
I tested this on two completely different fabrics - blackout curtains and window sheers, and it performed well on both. Initially, I didn't realize that if you're using it vertically, you need to occasionally place it back in a horizontal orientation, or the steam stops working. Once I figured that out, it was smooth sailing.
It's cute and compact, but it gets the job done. I used it to iron a few items, and it worked fine. I love that it's small and doesn't take up much space. It's also lightweight, making it great for travel.
This product is convenient and nice to have. The size is perfect for travel. It offers both ironing and steaming features, which is a great addition. Just be cautious about water leaking when tilting it.