This policy applies to (United States and Canada) orders. This policy is designed to ensure that you clearly understand our shipping policies and procedures. By ordering from this store, you accept the guidelines. Please find our shipping policy details below:
TRANSIT, HANDLING & ORDER CUT-OFF TIME FOR USA & CANDA:
Transit time is (4-7) Business Days (Monday to Friday)
Handling time is (1-3) Business Days (Monday to Friday)
Order cut-off time will be 12:AM (GMT-05:00) Eastern Standard Time (New York)
Delivery Terms:
We use USPS/ UPA, DHL, and OSM to deliver the product
SHIPPING COST
Free shipping of all orders in the US and Canada
Changes to Shipping Policy
- We reserve the right to update our shipping policy without prior notice
If you have any questions or concerns about our shipping policy, don’t hesitate to contact our customer support team at support@distinctexpectations.com.
Tracking
- Once your order has shipped, you will receive tracking information via email. Registered members can also track orders through our website
- Please allow 24-48 hours for tracking information to update
- If you do not receive tracking information within 1-3 business days of the above processing time, please check your spam folder
WRONG ADDRESS
Remember, if you give us the wrong address and are not there, the product will be stored in our store again. You must bear the full shipping cost for giving the wrong address.
Cancellations
If you change your mind before you receive your order, we can accept cancellations at any time before the order has been dispatched. Please refer to our refund policy if an order has already been dispatched.
Phone: +1 470-713-4282
Email: support@distinctexpectations.com
Address: 3343 Peachtree Rd NE, United States