SHIPPING
We are proud to offer international shipping services that operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you, and you may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
You will receive an email once your order ships containing your tracking information. If you haven’t received tracking info within 5 days, don't hesitate to contact us.
My tracking says, “No information available at the moment.”
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, don't hesitate to contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, don't hesitate to contact us; we will do our best to help you.
RETURNS
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or a reshipment.
- If you do not want the product you’ve received, you may request a refund, but you must return the item at your expense, and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e., providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of distinctexpectations.com (i.e., not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of distinctexpectations.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 14 days.
Exchanges
If, for any reason, you would like to exchange your product, perhaps for a different size of clothing, you must contact us first, and we will guide you through the steps.
Please do not return your purchase to us unless we authorize you to do so.
I have 7 cats and i got only one box. It does suffice all of them. I adjust the application to have it clean only on command when i see fit, because of course 7 cats using one box gotta make sure no cat wants to enter the box and see it cleaning or without litter. So i do a clean cycle about 5 times per day, the bag gets full in almost a day and a half, that’s normal since the days of full bag is inversely proportional to the number of cats. The only downside is that it leaves the small particles in the litter, i guess i’ll have to wait for all the cats to become adults and judge again, since of course small poopies of small kittens won’t always pass through the filter. But the product is such a relief from scooping after 7 cats! Totally recommend! Every cat owner must own this product.
Super happy with the sandpit, it works very well for now.
Embarking on the journey of cat ownership, I've been endlessly seeking ways to enrich the life of my beloved feline companion while also aiming to streamline my own daily routines. It was during this quest that I stumbled upon an incredible innovation that seemed almost too good to be true: an automatic cat litter box. This remarkable invention has not only uplifted the spirits and comfort of my cherished cat but has also brought a sense of ease and simplicity to my life that I had not thought possible. Let me share with you the myriad of reasons why this cutting-edge device has become an indispensable asset for any true cat lover: Transformative Maintenance Experience: Gone are the days when I would begrudgingly engage in the monotonous task of daily scooping, sifting through the aftermath of my cat's natural behaviors. The advent of the automatic cat litter box into our lives has revolutionized this aspect of pet care. Now, my sole duty lies in the occasional emptying of the waste compartment—a task so infrequent yet so impactful in maintaining the cleanliness and hygiene of my cat's litter area. This singular feature has significantly lightened the load of my responsibilities as a cat parent, ensuring that the litter zone remains pristine and devoid of any unpleasant odors. Unparalleled Odor Management: The prowess of the automatic cat litter box in controlling and neutralizing odors is nothing short of miraculous. With its swift action in removing clumps and sealing them away in a concealed compartment, it has fostered a living environment that remains perpetually fresh and inviting. This advancement has been a game-changer, ensuring that both my feline friend and I can enjoy a serene and odor-free domicile, which in turn promotes a healthier, more pleasant living space for us both. The Epitome of Low-Maintenance Living: The design ingenuity of this litter box is a testament to the strides made in pet care technology. The tasks of litter replacement and waste disposal have been simplified to such an extent that they now feel like minor, infrequent chores rather than the cumbersome duties they once were. Moreover, I've observed a noticeable reduction in the amount of cat litter required, which speaks volumes about the cost-efficiency and environmental consideration built into this product. Silence and Discretion: My initial apprehensions about potential noise disruption were swiftly allayed upon witnessing the quiet operation of the automatic cat litter box. Its ability to perform its duties silently, without causing any disturbance to either myself or my cat, has been a revelation. The device's gentle, gradual scooping mechanism operates so discreetly that it preserves the peaceful ambiance of our home. A Godsend for Multi-Cat Households: For those who share their homes with multiple feline friends, this litter box proves its worth tenfold. It seamlessly accommodates the needs of several cats, ensuring that each one has access to a clean, welcoming space. The spacious design coupled with the efficient automatic scooping system ensures that cleanliness is maintained, making it an ideal solution for larger feline families. Reliability Redefined: The technological foundation of this automatic cat litter box is built on reliability and efficiency. It's engineered to prevent jams and malfunctions, providing a smooth, hassle-free experience consistently. The sensitivity of its sensors ensures that the litter box is activated only when necessary, showcasing the thoughtful design behind its operation. Adaptability and Customization: One of the most appreciated features of this litter box is its customizable settings, which allow for adjustments in scooping frequency and cycle duration to match my cat's habits and my own preferences. This level of adaptability ensures that the device integrates flawlessly into our home, functioning in perfect harmony with our routines. Design and Aesthetics: Beyond its functional excellence, the automatic cat litter box is a marvel in design aesthetics. Its sleek, modern appearance effortlessly blends with the decor of my home, eradicating the eyesore that traditional litter boxes often present. This device not only caters to the practical needs of pet care but also enhances the visual appeal of my living space. In conclusion, the automatic cat litter box has been a transformative addition to our home, enriching the life of my feline companion while simplifying mine in ways I never imagined. It stands as a testament to the advancements in pet care technology, offering a blend of convenience, efficiency, and aesthetic appeal that any devoted cat lover would cherish.
️🔥️🔥️🔥
Works, To see with time Tuya or smart life app works perfectly
Litterbox works very fine. Set the cleaning and climb to 6 to save more litter sand. Wi-fi connects very easy , instructions are in english and very well specificated. I recommend the peoduct. My cat just love the litterbox from the first use . 5 stars from me. i recommend for more odor blocking a curtain for entrance :).
I am very satisfied, it was slightly damaged carton, but the litter box is fine, completely sure my cat will be happy I recommend 😀
For now it works perfectly but the Cats do not stop fiddling and leaving when the sandpit is cleaning... They should invent a door so that cats do not enter when it is being cleaned since cleaning can be eternal. The Cats enter when it is cleaning and the sandbox thinks that they have re-entered and the automatic cleaning is re-activated after 15 minutes and the Cats re-enter and thus a loop all day so that automatic cleaning is not much use. In the end I had to deactivate it and clean only by hand a few times a day so it wasn't constantly doing cleanings without the cats actually getting into the bathroom.
In my continuous journey as a dedicated cat owner, always in search of products that elevate the care and happiness of my feline family while easing the burdens of pet maintenance, I recently encountered an innovative solution that has significantly transformed our daily lives. This self-cleaning litter box stands as a beacon of innovation in the realm of cat hygiene, offering a blend of convenience and efficiency that is unparalleled. Here's a detailed exploration of its features, each meriting its own accolade: Ease of Use: ⭐⭐⭐⭐⭐ (5/5) From the moment of unboxing, the simplicity and intuitive design of the self-cleaning litter box were immediately apparent. It's remarkably lightweight and compact, making it not just a breeze to set up but also a testament to the thoughtful engineering behind its design. The setup process was so straightforward that it required little to no technical expertise, allowing me to have it operational in just a few minutes—a factor that undoubtedly earns it a full five-star rating. Functionality: ⭐⭐⭐⭐⭐ (5/5) The core of this litter box's appeal lies in its self-cleaning mechanism, a feature that has drastically reduced the time and effort I spend on litter maintenance. The automated system quietly sifts through the litter after each use, efficiently separating waste from clean litter and depositing it into a concealed compartment. This not only keeps the litter box perpetually clean but also significantly diminishes the frequency of litter changing and scooping. For its sheer impact on simplifying pet care routines, it deserves nothing less than a five-star rating. Size and Portability: ⭐⭐⭐⭐⭐ (5/5) Despite its advanced features, this litter box impresses with its compactness and ease of portability. Its design is perfectly suited for small living spaces, offering flexibility in placement without compromising on functionality. The ability to effortlessly move it around as needed enhances its value, particularly for apartment dwellers or those with limited space. Its adaptability and convenience in this regard are worthy of a top five-star rating. Odor Control: ⭐⭐⭐⭐⭐ (5/5) One of the most significant challenges in maintaining a cat-friendly home is managing odors, a challenge that this litter box addresses with remarkable efficiency. The sealed waste compartment is a game-changer, effectively locking away odors and maintaining a fresh environment. The elimination of unpleasant smells has been so effective that it has transformed my living space into a more pleasant and welcoming place, meriting a well-deserved five-star rating for odor control. Overall Experience: The self-cleaning litter box has not just been a product; it has been a transformative experience, enhancing the quality of life for both me and my cat. Its ease of use, outstanding functionality, compact size, and exceptional odor control have all contributed to a cleaner, healthier, and happier living environment. For those seeking to elevate their pet care routine while ensuring their homes remain welcoming and odor-free, this innovative litter box is, without doubt, a must-have, encapsulating the very essence of convenience and feline care innovation.
Setup was easy. The instructions were clear and straightforward.
Love the low maintenance. It's perfect for my three cats.
it is not the best quality, but works fine.
The 65L capacity is great for multiple cats. No more constant emptying.
Great toilet, everything works with the app. Thank you
Diving into the world of innovative pet care, I made a decision that has fundamentally changed the way I manage my cat's hygiene: I upgraded our litter box to a cutting-edge model designed with both pet and owner in mind. This move has revolutionized our approach to pet care, making every day easier and our home more pleasant. At the forefront of its impressive features is the advanced odor control technology. This innovative system ensures that our home is always welcoming, free from the telltale signs of cat ownership that used to linger in the air. It's a relief to enter a room now and be met with freshness, thanks to this litter box's ability to lock away odors efficiently. Equally transformative is the integration of this litter box with a smart app, a feature that propels pet care into the modern age. The convenience of adjusting settings, scheduling cleanings, and monitoring the litter's condition from anywhere, all via my smartphone, is truly remarkable. This level of control and oversight adds an unparalleled layer of comfort and assurance to my daily life, ensuring my cat's environment is always clean and well-maintained, even in my absence. In wrapping up, opting for this high-tech litter box wasn't just a purchase; it was a step towards a smarter, cleaner home and a happier, healthier pet. The blend of odor-eliminating prowess and app-based management, supported by a responsive customer care team, sets this product apart. It earns a full five-star endorsement for its impact on our lives, proving itself as an essential investment for any cat owner in search of a fuss-free, efficient solution to pet hygiene.
Quiet operation. Barely notice it's running.
Fast delivery. looks great
To say that the cats and I are delighted is to say nothing. Gadget that improves the quality of life, I have three cats 😂No smell, no need to get up at night, clean up after a cat, because another will not want to go to a dirty tray. Set up easily, sorted out from the first turn on. I recommend everyone who has a lot of cats and who leaves from time to time. It's just Salvation🥰
A major time saver for a busy pet owner like me.
The app control is incredibly convenient. Monitoring from my phone is a game-changer.
Arrived very quickly and in an intact condition.
Good and quality design. There is a video guide
shipping was fast. Product as described.
Very good quality price. 👍 The cat did not hesitate to try his new throne.
Quality is not bad, it looks like a spaceship. The only nuance was the condition of the box, it was torn in some places, so I recommend that you to check very carefully for damage when receiving.
Perfect packaging and works perfectly. You can scan a QR code that shows you a video explaining the montage and its use. It doesn't make any noise and my cats immediately started using it. Zero odors. I am delighted with the purchase.
my cats already love it, hope it will last long!
Compatible with various litter types, which is very versatile.
Quality and control very good, connected to the Smart life application. It remains to be tested with our four cats.
Wonderful invention. It works perfectly, the sand is clean after each cleaning process and with purification any bad smell is eliminated. I have lasted the bag for 3 full days and I have 3 adult cats. 100% recommended, it is worth every penny it costs.
Excellent, very well packaged, very fast delivery, English manual including, very easy set up with Taya app, Now waiting my cats to adjust, they think it is a bed 🤣
Very convenient. Easy to use. Works fine through the app
It's a great thing. Convenient control through tuya or smart life, no smell. The cat is happy. I recommend it.
such an amazing product. great attention to detail. you can tell the manufacturer of the product really cared about the consumer; such clear & abundant instructions. works great. would recommend. aesthetically appealing. high utility. just wow.
it's a delight, the app works just perfectly, thank you for such a wonderful invention❤️
The design is not only smart but also looks great in my home.
can't imagine my life without it anymore ❤️❤️
Perfect thank you
Order received quickly. Now to be tested.
The product is totally recommended and works perfectly, it already comes with instructions to connect to the wifi network and all in perfect condition, I love it. It is worth buying
Presents well. The kitten has already tested, the cleaning took place automatically.
I'm thrilled with this product. Our cat adapted quickly and is no longer upset by an unclean litter box. Previously, daily cleaning was a chore, especially when traveling. This device has significantly reduced our efforts. Although it doesn't reach the advertised fifteen days, it efficiently handles waste for about a week to ten days. While the app can be tricky, it's effective once mastered, and the 'do not disturb' feature is essential for uninterrupted sleep, operating quietly after hours. Note, it's incompatible with bentonite, functioning best with fine wood, powder, or clay to sift through its grate.
Finding this litter solution has made cat care much easier, eliminating the need for manual scooping and maintaining a clean, odor-free environment.
Amazing product, simplifies litter maintenance and improves home hygiene
Works okay, the cat is not so sure.
Having used this automated litter cleaner for a few weeks, I'm quite impressed. Its setup is straightforward: plug it in and allow it a moment to calibrate. It features convenient storage for extra bags and a mat to catch any stray litter. The enclosed design offers privacy for my cat, which he seems to appreciate. For optimal performance, ensure it's placed on a flat surface.
The cleaning function initiates three minutes post your cat's exit, which you can postpone if desired. Additionally, you have the option to set a specific time frame to regulate the cleaning frequency, ensuring it doesn’t exceed one cycle every 15 minutes, although this can be modified via the app. This automated process effectively eliminates any unpleasant odors quickly, even if the waste isn’t properly buried by your cat. The ionic deodorizer enhances this, operating silently for 30 minutes following use, ensuring a fresh environment. Upon entry, the litter box detects your cat either through an inbuilt radar or by sensing their weight, logging the visit duration and weight data accessible through the app. Post-visit, the box automatically rotates, segregating the soiled litter into a trash bag. Your only tasks are to replace the bag when it's full and top up the box with clean litter as necessary.
Effortless maintenance and a true lifesaver for cat owners. Highly recommend
This product streamlines litter maintenance with features like odor control, a cat sensor, app connectivity for remote notifications and health tracking, all while operating quietly. It includes a litter mat and disposable bags, making it a comprehensive and valuable choice for cat owners.
This product has revolutionized cat care at home with its smart design and quiet operation, accepting standard garbage bags and featuring a safety radar. The app enhances its convenience, notifying when cleaning is needed.
After a recommendation from a friend, we decided to try this litter solution due to ongoing frustrations with litter scatter and odors. It effectively traps most of the litter, and the included mat catches residual particles from the cat's paws. Following use, the unit automatically rotates, disposing of waste into sturdy bags provided, which I've also found durable enough for sharp waste from my laser cutter.
Transformed our daily routine, keeping the cat area fresh and tidy
The only issue I encountered with this product was my cats' initial reluctance to use it. They were somewhat intimidated by the noise, although it was quiet, and would curiously observe it during cleaning cycles, much like they watch the washing machine. Additionally, it's unclear whether pellet-like litter is compatible. Sometimes, the clumps are too bulky to pass through the waste opening, necessitating manual removal. More detailed guidance on the most suitable litter types for this system would be beneficial—ideally, a litter that forms smaller, manageable clumps. Apart from these points, it's been fascinating to track my cats' litter box usage and see their growing preference for this new system over their previous one. If it were more affordably priced, I'd definitely consider purchasing another unit.
The setup is simple, the performance outstanding, and it effectively eliminates odors, a previous concern. The app's data tracking adds a modern touch to pet care, making this product an excellent choice for tech-savvy cat owners.
Discovering this affordable and efficient cleaning system was a revelation. It's user-friendly, requiring minimal setup and maintenance, devoid of complex instructions. Initially, allow the system to recalibrate after power cycling. It’s straightforward and effective, offering a hassle-free solution to litter management.
Its quiet operation is a blessing, especially in our bedroom, ensuring our sleep remains undisturbed.
Incredible technology, makes cat care so much easier and cleaner
Absolutely worth it! Maintains cleanliness and is super convenient
I'm delighted with this purchase! My cat, who usually shies away from new items and insists on a clean space for his needs, adapted quickly. Working from home, the lack of odor from the litter box in my office is a significant improvement, allowing for a more pleasant work environment. The system's ease of use even allows my son to assist with bag changes. Among the various automatic litter systems we've tried, this one stands out for its odor control and extensive features, including health monitoring capabilities. The robust construction and discreet design integrate well into our home, and its operation is impressively quiet, managing my cat's messiness efficiently.
Its efficiency, ease of use, and odor-eliminating capabilities make it a hit with my three cats. The app’s functionality adds convenience to this odor-controlling, easy-to-clean system.
I dream of a cat litter box that is roomy, equipped with an app for monitoring and control, and includes an effective ventilation system to tackle odors, possibly utilizing an enzyme spray or activated carbon filter. Ideally, it would feature a bag that's easily accessible from the front or top. Additionally, a mechanism to evenly distribute the litter would be great. It would be fantastic if it had an automatic door that opens when the cat approaches and closes after it leaves, minimizing the spread of odors throughout the home. Hopefully, such a product will be on the market soon!
Perfect solution for busy pet owners, it's reliable and effective
Having two cats made vacation times challenging with our old litter solution, leading to unpleasant odors and mess upon return. This new system has solved those issues. Both our large and small Hsus cats use it comfortably. The app's usage notifications, initially amusing, have facilitated a less frequent, twice-weekly cleaning schedule, simplifying our lives significantly.
A game-changer for our household, ensuring a consistently clean litter area