SHIPPING
We are proud to offer international shipping services that operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you, and you may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
You will receive an email once your order ships containing your tracking information. If you haven’t received tracking info within 5 days, don't hesitate to contact us.
My tracking says, “No information available at the moment.”
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, don't hesitate to contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, don't hesitate to contact us; we will do our best to help you.
RETURNS
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item, you can request a refund or a reshipment.
- If you do not want the product you’ve received, you may request a refund, but you must return the item at your expense, and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e., providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of distinctexpectations.com (i.e., not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of distinctexpectations.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 14 days.
Exchanges
If, for any reason, you would like to exchange your product, perhaps for a different size of clothing, you must contact us first, and we will guide you through the steps.
Please do not return your purchase to us unless we authorize you to do so.
I've purchased two of these, one for myself and one for my daughter, and I couldn't be happier with them! They're incredibly comfortable to wear, which is a big deal for me as I usually struggle with earpieces. Moreover, they keep my ears warm during chilly nights and boast remarkable quality. The sound quality is surprisingly impressive, and I found it easy to remove the electronic components for washing. Even after washing, it held up well, and reassembling the electronic parts was a breeze. The battery life is unexpectedly long-lasting, making it a fantastic deal at this price point!
Falling asleep has always been a challenge for me, especially with my irregular work shifts and persistent tinnitus. This product has been a game-changer. It allows me to listen to calming sounds at bedtime without disturbing my wife. Additionally, it helps block out light and prevents premature waking in the morning, contributing to a more restful sleep.
I purchased this earbud headband specifically for my nightly meditation routine and sleep. Unlike regular earbuds that often fall out and feel uncomfortable, these are soft and fit snugly. I've had no issues sleeping with them on, and while the sound quality meets my needs, they also help block out external noise. The controls are easy to operate, and accessing the power button is simple. However, if left on all night, they require recharging the next day. Overall, I'm quite satisfied with this product.
Before getting this sleep mask, I used earbuds and an eye mask separately, which was less than ideal. These headphones have exceeded my expectations. They're comfortable to wear for extended periods, and the sound quality is impressive. My wife can't hear what I'm listening to, which is a big plus. I particularly enjoy using them to listen to audiobooks as I drift off to sleep. Surprisingly, they also allow me to answer phone calls without touching my phone. I highly recommend them!
These headphones have transformed my nighttime routine. Previously, I'd leave the TV on at night, which bothered my husband. Now, I can watch my shows with the Bluetooth headphones connected, providing background noise throughout the night. While they occasionally shift during sleep, likely due to my movements, they're generally comfortable, offer clear sound, and are easy to adjust and connect.
As described, very comfortable, good autonomy, more than 8 hours of continuous use, bluetooth connects instantly, the sound quality is enough to watch the tv in bed (but if you want to listen to music or a movie with dolbyatmos and have your brain stirred with the bass, Spend 150 or more on decent headphones, this article is for what it is, and for the price it complies with the a)..com or comment on the autonomy of the battery fulfills between 8y10h, the load is quite slow compared to other headphones that I have, but on the other hand its autonomy is greater. Recommended 100%
My spouse and I have different sleep schedules, and these headphones have been a lifesaver. I can watch TV on my tablet without disturbing my husband's sleep. They're comfortable to wear, allowing me to hear my surroundings in case of emergencies while still enjoying my shows. These headphones have truly saved my sleep!
I've been searching for headphones for my walks, and these have been perfect. They eliminate the hassle of cables and earbuds falling out. Even with the occasional Bluetooth connectivity issue, they sound great, are comfortable to wear, and provide enough warmth. They fulfill all my expectations!
These headphones are better suited for side sleepers, although they can cause some discomfort if you're in a deep sleep and don't move much. However, it's not as painful as earbuds, and while they may mess up your hair, they're still excellent for sleeping. My husband may have to endure my loud iPad movies at night, but these headphones have made my sleep much more comfortable.
Happy overcomes arrived long before the marked date I love this article I recommend it a lot for convenience and practicality
Nice headband these voices could have been a little better, but for this price there is a lot of plastic on my forehead, but I recommend
According to the description, received in 5 days, possibility to remove the headphones and the case via the small cut to clean the headband, the clear sound not loud but I bought it basically to fall asleep with sounds or music so will do
Wonderful to sleep, the battery lasts long, the sound is not too loud but not bad, recommend.
Exelente product recommended 1000% a perfect product for my needs.
They hear very well, behind it has for the load
Great product. Works perfectly. Arrived quickly in Brazil "consignment". Excellent seller.
🔝 The only thing that was out of the expected was the entrance of the USB charging port being covered by the fabric where it is housed in the band, it was necessary to palpate the entrance is to make a small cut with an X-act.
Just received not yet tested slightly too big for my head size but verders it looks good. Testing soon
I loved it and everyone I gave it as a gift enjoyed it.
I have already used and great on trips that you do not want to be ordered with lights and at the same time you are listening to a sound.
Very good and very soft in addition to very comfortable everything well
They sound great, sync fast and feel good quality. Arrived earlier than expected. :)
The band is super, it connects to the phone. Unfortunately, I damaged a little when opening, but I recommend
It was a super fast shipment. Sounds very good I 've tried it. The bass are deep, very good purchase I recommend the seller and product.
These headphones are magical. If you want to sleep and listen to it is perfect. I recommend. Mega fast delivery. 7 days about.
The product is very good, I am already using it as soon as I arrive, the fabric is of good quality and the electronics inside sure is also, the sound is very good, the Bluetooth connection is very fast and easy to use. Many thanks to the store
Very good product. Sound OK and even phone calls can be received. I recommend
Very good quality of the product, the audio playback is great, the battery seems hard enough. The USB cable for charging could be longer. I recommend it
It is charging as I turn it on, I will unsubscribe. So far everything is fine
It is very comfortable, it is heard perfectly and my ears no longer hurt when sleeping
Very nice but it seems delicate the cables that are inside
Comfortable sleeping bed and travel, they are heard very well for horror and music stories, do not expect something with super bass and great quality for the price but if it has sound quality
I loved it, Although I would have preferred the charger to be Type C. About 15 to 20 days Was the delivery of the same
I already tried it and it works, I love the only thing that if it is a bit inconvenient is that if you are big-headed you will feel it a bit uncomfortable
The sound quality is average. But with this price, I can’t complain about it. The fitting is soft and doesn’t hurt the ears. The charging point is hidden and not easy to connect it with the wire.
Well, what you pay for is heard well🫰😘At half the volume is heard perfect
Very soft, I like the product, I recommend it. Well packed arrived in time
The product works very well, you should not put it too hard otherwise everyone hears but to sleep it is totally good. The battery holds several days and it is very comfortable.
Excellent Product, I loved it. It really is very comfortable to use, a little warm the fabric. The sound is heard very well, the battery lasts you did use the band like 17 hours. The instructive comes in English. It's great, I'm very satisfied with the product. I highly recommend the product and the seller.
Exactly what has been described. The headset is a bit uncomfortable since it is not flat, but it is very useful and does not hurt as much as headphones. I bought it for my son and he wears glasses, he told me it was uncomfortable, consider it.
I haven't tested I just received my order Fast Thank you
We testify that the speakers are worthy of the one who buys, which is a safe and honest Shi beautiful and fantasy
Very beautiful and I recommend it and connect to the right time thank you for breaking thank you
As the description, well packed, I ordered 2, it is heard very well, very comfortable, I recommend it, arrived before the expected date
Good product, great listening, only for listening to music, can not be used with calls, good quality
I haven't tried it yet, it took me a lot to find in plug, it's in a small hole behind the controls.
Arrived well it sounds well but it lacks a little padding because the device feels
good resistant material and the fabric is of good quality 100% recommended
I liked it useful to go to the gym to listen to your favorite music.
Came super fast, a week earlier. I'm very happy with this order. Connected to my phone right away, and I have no complaints. There is no lack in the volume. It's great on my s23 ultra 👌🏼.
Very comfortable and they sound pretty good. The delivery was very fast.
Very good product. Battery lasts a lot. I used it for 2 nights until unloading.
The product exactly as described in the ad. The finish is a little rough. But for the amount paid is super worth it. Works right.
Very good and soft
I have ordered them several times for gift I have loved this product!! And I recommend the store for your responsibility and fast delivery!!
Same as pictures and sound quality is also good. but only thing missing is washing precautions.
It took a moment to figure out how it works. After disconnecting from charging connected automatically to phone. Good sound and works for hand free conversation as well. Electronic easy to take out if you want to wash it
Good for the price, ideal for sports, a little uncomfortable to sleep, usb charges, battery lasts enough
Excellent headband was the second I asked for. To give away. Very good sound and the battery lasts a lot